My stay at Hotel Daniela was fantastic. the customer service truly made a huge difference. From the moment I arrived, I felt like a family friend rather than just a guest. The breakfast was always a treat, filled with so many choices. However, I did experience a hiccup during check-out regarding an unexpected charge that was stressful.
Rooms
10.0
The alpine roof suite was simply stunning, with two levels and balconies showcasing very nice views of the Matterhorn. the stylish decor made it even more special.
Service
10.0
The staff were incredibly friendly and attentive, always ready to help with a smile. their warm approach made me feel right at home.
Location
10.0
The hotel's location was perfect, easy to access the ski lifts and central enough to explore Zermatt's charm. it was just a pleasant stroll to various spots.
Dining
10.0
Breakfast was a highlight of each morning, offering a wide variety of options including freshly squeezed juices. I particularly enjoyed the croissants.
Facilities
7.0
While the hotel was beautifully designed and offered excellent communal spaces, I felt a bit let down by the lack of immediate services available during late night hours.
Alexander
United States of America,
December
2024
6.0/10
I had an amazing stay at Hotel Daniela during my skiing trip in Zermatt. The warm welcome from the staff made me feel right at home, and the cozy atmosphere of the hotel was simply enchanting. The breakfast spread was impressive, featuring everything from fresh eggs to exotic fruits. While the hotel's proximity to the ski lifts was fantastic, I did notice that some might find the slight distance from the train station a bit inconvenient. Overall, it truly was a good experience.
Rooms
10.0
My room was beautifully appointed with cozy decor and a nice balcony overlooking the Matterhorn. It was immaculate and equipped with a Nespresso machine, which added a wonderful touch. I loved the heated flooring in the bathroom, making it so comfortable.
Service
10.0
The service was really good. The staff, especially Claudia, were incredibly helpful, whether it was transportation to and from the station or providing directions to local attractions. They truly went above and beyond to make my stay more enjoyable.
Location
9.0
The location was ideal for accessing ski lifts and the charming downtown area, just a few minutes' walk away. I enjoyed the peacefulness of the hotel, away from the main hustle but still convenient for everything I wanted to do.
Dining
10.0
Breakfast was excellent, with a wide variety of options including fresh bread, home-made jams, and even a juice machine. It was a lovely way to start my day before hitting the slopes. I also appreciated the thoughtful dinner recommendations.
Facilities
10.0
The hotel provided excellent amenities, including a lovely spa (though I didn't get to use it) and a comfortable lounge area. The housekeeping was perfect, ensuring my room was always clean and tidy. The complimentary minibar was a nice surprise too.
Art
United States of America,
November
2024
5.6/10
My stay at Hotel Daniela was simply good. The location struck a perfect balance between being close to the main attractions while still offering a peaceful atmosphere. The staff was incredibly warm and accommodating, making me feel like I was at home. However, I experienced a few minor inconveniences with the breakfast service and the mattress comfort, which detracted slightly from what was otherwise an really good experience.
Rooms
9.0
The room was well-appointed, modern, and incredibly comfortable. I appreciated the Nespresso machine and the lovely balcony with a view of the Matterhorn.
Service
10.0
The staff were friendly and attentive, going out of their way to meet my needs and make sure I felt welcomed throughout my stay.
Location
9.0
Hotel Daniela is conveniently located just off the main street, making it easy to walk to shops and attractions while still being in a quiet area.
Dining
7.0
The breakfast offered a great variety, including fresh options. However, I faced some issues with specific requests, like a cappuccino with lactose-free milk and fried eggs being an extra charge, which was surprising.
Facilities
9.0
The amenities like the sauna and Jacuzzi were excellent. The cleanliness of the facilities was also commendable.
James
United States of America,
November
2024
5.0/10
My stay at Hotel Daniela was cozy and welcoming, with a good breakfast and friendly staff. However, issues with communication during check-out and the noise from other guests left a sour note for me. Overall, it was a nice experience but not without its bumps.
Rooms
8.0
The room was clean, spacious, and beautifully decorated, enhancing my comfort throughout the stay.
Service
9.0
The staff were incredibly friendly and helpful, making sure I felt taken care of from check-in to breakfast.
Location
9.0
The hotel is centrally located, making it easy to access ski lifts and explore Zermatt on foot.
Dining
9.0
Breakfast offered a good variety, including freshly juiced oranges and a selection of warm dishes. I left feeling completely satisfied.
Facilities
7.0
Although I appreciated the free shuttle service to the station, I noticed a lack of some individual control over room temperature.
Douglas
United States of America,
November
2024
5.6/10
My stay at Hotel Daniela in Zermatt was absolutely amazing! The warm and welcoming staff made me feel right at home, and I loved my room with its cozy atmosphere and stunning views of the Matterhorn from the balcony. The breakfast was a real treat with a fantastic variety of options. The only downside was that I was there for such a short time, but I can't wait to return!
Rooms
10.0
My room was spacious and cozy with modern amenities. Plus, the large balcony offered amazing views of the mountains, which was awesome.
Service
10.0
The staff was incredibly friendly and attentive, helping me with everything I needed—from check-in to recommendations for the local area.
Location
10.0
The hotel's location was perfect, just a short walk from the train station and close to key attractions. It made exploring Zermatt super easy.
Dining
10.0
Breakfast was one of the highlights of my stay, with a wide range of delicious options to choose from, including local specialties.
Facilities
10.0
The hotel had great communal spaces to relax in, and I loved the complimentary snacks available throughout the day.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds